Last updated: 15 July 2026
Introduction
Glade Landscaping (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you contact us or use our website (gladelandscaping.com.au), in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
When you request a quote or contact us, we may collect your name, mobile number, email address, suburb, property type, the services you are interested in, any photos of your garden or property you choose to upload, and the details in your message. When you visit our website, we may also collect technical data such as your IP address, browser type and pages visited through cookies and analytics tools.
How we use your information
We use your information to prepare quotes, schedule and deliver our garden maintenance, landscaping and property maintenance services, respond to your enquiries, arrange site visits, and follow up on the work we provide. We may also use it to improve our website and services.
Disclosure of your information
We do not sell or rent your personal information. We may share it with our team members and trusted subcontractors or service providers where necessary to deliver our services, or where required by law. Where we use third-party tools (such as website hosting or analytics providers), your information may be stored on their systems.
Data security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure.
Cookies and analytics
Our website may use cookies and analytics services (such as Google Analytics) to understand how visitors use the site. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask us to correct it, at any time by contacting us using the details below.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us and we will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Glade Landscaping
Email: info@gladelandscaping.com.au
Phone: 0426 829 488
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.